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Accessibility Statement

Our commitment to digital accessibility

Our Commitment

Louisville Animal Control is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards.

Measures to Support Accessibility

We take the following measures to ensure accessibility of our website:

  • Include accessibility throughout our internal policies
  • Provide continual accessibility training for our staff
  • Assign clear accessibility targets and responsibilities
  • Employ formal accessibility quality assurance methods

Technical Specifications

Our website strives to conform to level AA of the World Wide Web Consortium (W3C) Web Content Accessibility Guidelines 2.1. These guidelines explain how to make web content accessible to people with disabilities.

Conformance Status

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. Our website strives to be compliant with WCAG 2.1 level AA.

Accessibility Features

Our website includes the following accessibility features:

  • Semantic HTML markup
  • ARIA landmarks and labels
  • Sufficient color contrast ratios
  • Clear heading structure
  • Alt text for images
  • Keyboard navigation support
  • Focus indicators
  • Resizable text
  • Consistent navigation

Limitations and Alternatives

Despite our best efforts to ensure accessibility of our website, there may be some limitations. Below is a description of known limitations, and potential solutions. Please contact us if you observe an issue not listed below.

Known Limitations:

  • PDF Documents: Some older PDF documents may not be fully accessible. We provide text alternatives upon request.
  • Third-party Content: Some embedded content from third-party sources may not be fully accessible.

Feedback

We welcome your feedback on the accessibility of our website. Please let us know if you encounter accessibility barriers:

Phone: (502) 483-7387

Email: staff@louisvilleanimalcontrol.com

We try to respond to feedback within 2 business days.

Additional Resources

  • Web Content Accessibility Guidelines (WCAG)
  • Americans with Disabilities Act (ADA)
  • Section 508

Assessment Methods

We assessed the accessibility of our website using the following methods:

  • Self-evaluation
  • External accessibility evaluation
  • User testing with assistive technologies
  • Automated testing tools

Regional Animal Shelter Location

3528 Newburg Rd

Louisville, KY 40218

Contact Louisville Animal Control

Phone: (502) 483-7387

Email: staff@louisvilleanimalcontrol.com

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Operating Hours

Open 24 Hours a Day

7 Days a Week

Available nights, weekends, and holidays

If you have a life-threatening emergency call 911

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