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Urgent Situations

For faster response to urgent animal situations:

  • Wildlife inside living spaces
  • Injured animal on your property
  • Animal trapped in dangerous spot
  • Wildlife causing damage
Call (502) 483-7387

Available 24/7 • Fee-based service

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Standard Reporting

For non-emergency animal concerns:

  • Stray dog or cat sightings
  • Wildlife in yard, attic, or garage
  • Animal nuisance complaints
  • Found animals (non-injured)
Complete Report Form

Online form available 24/7
Response during business hours • Fee-based service

Animal Problem Report Form

Please provide detailed information about the animal issue you're reporting. The more information you can provide, the better we can respond to the situation. After reviewing your report, we will contact you with service options and pricing.

Contact Information

Your information is required so we can contact you about service options and pricing.

Incident Location

Please provide the exact location where the animal was seen.

Animal Information

Please provide details about the animal and the situation.

Service Understanding

* Required fields

What Happens After You Report

1

Report Review

Our team reviews your report and classifies it based on urgency and type of situation.

2

Service Quote

We'll contact you with service options and pricing information tailored to your specific situation.

3

Service Scheduling

Once you approve the service and pricing, we'll schedule a time for our specialist to address your animal issue.

4

Professional Response

Our specialist will arrive at the location to assess and address the situation using appropriate equipment and techniques.

5

Resolution

We'll resolve the issue according to best practices for the specific situation and animal involved, focusing on humane treatment and property protection.

Frequently Asked Questions - Reporting

How quickly will someone respond to my report?

Response times vary based on the nature of the situation, current call volume, and your location. Urgent situations receive priority response (typically within 60 minutes). Standard reports are usually addressed within 1-24 hours depending on urgency. You'll receive an estimated response time after your report is processed and service is scheduled.

How much do your services cost?

As a private company, all our services are fee-based. Costs vary depending on the type of animal, location, complexity of the situation, time of day, and other factors. We provide detailed quotes before performing any service, so you'll know the exact cost before work begins. We accept credit cards, checks, and electronic payments.

What should I do while waiting for animal control to arrive?

Maintain a safe distance from the animal, especially if it appears injured or distressed. If possible, keep the animal in sight so you can direct our specialists upon arrival, but do not attempt to contain or approach unfamiliar animals. For wildlife in your home, close off access to other parts of your house if possible.

What's the difference between Louisville Animal Control and the Harshaw Family Foundation Animal Shelter?

Louisville Animal Control (us) is a private company offering fee-based animal control services. We are NOT affiliated with any government agency. The Harshaw Family Foundation Animal Shelter is the official government agency handling animal control issues. For dog bites, aggressive dogs, or situations posing immediate public danger, please call 911 or the Harshaw Family Foundation Animal Shelter.